We will send you the tracking code of your orders to the email that you filled down when placing your orders. This e-mail will also guide you on how to track your package. Please note that the tracking information will be displayed 2-5 days after you reciving that email.
Your data will be handled confidentially and encrypted with SSL (Secure-Socket-Layer) secure server software. The encrypted information of your order, your name, address, credit card or bank details cannot be read by any third party. Credit card payments will also be verified through the 3D secure procedure.
You are able to cancel your order with no penalty! You must cancel your order 24 hours after creating it for the cancellation to be applied. All you need to do is send us an email at firstname.lastname@example.org with the subject line "CANCEL". Unless your order has been shipped already, then we cannot cancel it.
If you have misspelled or auto-filled your address incorrectly, simply reply to your order confirmation email and give us the correct information. Notify us immediately via email at email@example.com. If the address is wrong, we can correct this within 24 hours.